Coronavirus is a source of concern for many people right now - and I wanted to let you know we're here to help and we are taking every precaution to keep you and our staff safe.
Over the coming weeks we will be listening to every piece of advice from the government.
Outlined below is the steps we have taken to ensure we do not pass the virus around and in fact could be helping to keep you safe.
- Personal sanitizing
All staff will be ensuring they wash hands immediately prior to entering your property using an alcohol hand wash. They will also be washing their hands throughout their time inside your property.
- Our cloths, mops and other materials
We always have high standards when it comes to our cleaning. Cloths and mops inside your house will always be clean and unused in other people's property. Each room and each different surface will have a different cloth and we use a colour code for different surfaces and rooms. This ensures cross contamination does not happen
As soon as they are finished with, they are kept separate from the clean cloths and brought back to the office and soaked in an anti bacterial soak for a minimum of 24 hours. After this time they are washed using dettol antibacterial wash on a hot wash and of course dried and stored ready for reuse.
Our hoovers and other machinery will be wiped down after every house clean to ensure they are clean and sanitized.
- Self isolation
We will be taking the temperatures of every staff member before they start work in thr morning. Any staff with raised temperature will be sent home for self isolation. We will endeavour to keep up with your appointments but may be delayed as a result during this unprecedented time. Staff have also been told that they must advise us if they have any symptoms or if any member of their household have symptoms. They are then to self isolate and not attend your property or come into the office.
If you are in self isolation or are in any way in need please contact either your cleaner or us directly and we will help in any way we can. Whether that be getting essentials from shops and dropping it off or driving you to appointments we are all in this together and we are here to help where possible.
We are not at this time looking to close any of our services and feel it's actually beneficial for our customers both domestic and commercial to stay open and to help keep people and offices safe and sanitized. Of course we will be listening to government advice and may close if this is ordered for us to do so.
In the meantime if you have any concerns at all or wish to discus anything then do contact us.
Stay safe, stay healthy. We will get through this very stressful and difficult time.